Privacy Policy

Last updated: 6 October 2024

This Privacy Policy describes how Choicespan ("we", "us", or "our") collects, uses, and shares information about you when you visit or use choicespan.net (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you provide when you contact us, subscribe to updates, or otherwise interact with the Site. This may include:

• Name
• Email address
• Any message content or other details you choose to submit

1.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically through standard web technologies, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on those pages
• Referring URLs
• Date and time of access

1.3 Cookies and Similar Technologies

The Site may use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and support site functionality. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site
• To respond to enquiries and provide support
• To send communications you have requested, such as newsletters or updates
• To monitor and analyse usage and trends
• To detect, investigate, and prevent fraudulent or unauthorised activity
• To comply with applicable legal obligations

3. Legal Basis for Processing

Where applicable, we process your personal information on the following legal bases:

• Consent: Where you have given clear consent for us to process your information for a specific purpose.
• Legitimate interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.
• Legal obligation: Where processing is necessary to comply with a legal obligation.
• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating the Site, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

4.4 Protection of Rights

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to safety.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

6. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Restriction: The right to request that we restrict processing of your information in certain circumstances.
• Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to processing based on legitimate interests.
• Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@choicespan.net. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us and we will take steps to remove that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Website: choicespan.net
• Email: support@choicespan.net